Why use ODK Cloud?
ODK Cloud is the same ODK that millions of people use, but made even faster, more secure, and hassle-free so you can focus on collecting the data you need.
To help accelerate your work, ODK Cloud also includes fast support from experts with years of data collection experience.
How do I know ODK Cloud will work for me?
The best way is to try it! If within 14 days of signing up you are unhappy, let us know and we will issue a refund.
You can also request a demo with an ODK expert to make sure ODK Cloud will work well for you.
How many projects do I need?
A project has unlimited forms and lets you assign specific forms to specific users. Most find a single project is all they need.
Multiple projects are great for larger organizations that need separate workspaces organized by team, program, or country.
What if I go over my subscription limits?
Your subscription will keep working like normal. It overages happen often, we will contact you to discuss upgrade options.
Why is the Professional subscription so popular?
Most choose the Professional subscription because of the fast support response time and the guidance on form building.
What if I can't afford ODK Cloud?
ODK is open-source software, so you can self-host it and rely on volunteers on the forum for help. Start with the docs.
What if I can't use cloud services?
If you need to self-host ODK, we can help with the initial install and provide ongoing support. Contact us for pricing.
What payment methods do you accept?
We accept all major credit and debit cards. Bank transfers are only accepted on yearly plans. All prices are in USD.
What are your data security practices?
All data is encrypted in transit and at rest in ODK Cloud. End-to-end encryption with self-managed keys is also available.
ODK Cloud data is backed up continuously and can be restored to a specific moment in time. Backups are kept for 30 days.
You can choose between US or EU data centers for your subscription. Both data centers are GDPR compliant and ISO27K, CSA STAR, and SOC 2 certified.
Do you offer consulting or implementation services?
Yes, we can help with form building, feature development, self hosting, and so much more. Contact us to get started.
Any other questions?
Contact us with any other questions you have.